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Frequently Asked Questions
Where are you located
Our contact information is available on this page.
How can I be sure my school will not find out that I used your services?
If you place an order at EvolutionWriters.com, you can be 100% sure that your personal information will not be disclosed to anyone. Our service is absolutely confidential, as we care for our customers' interests and value them. All the personal information you provide us with will be known only to our support team and no one else. If you are asked for additional data by members of our staff that you regard as inappropriate - you are free not to provide it and file your complaint to the management. There is only one occasion when we can ask such kind of information, but it is for Fraud prevention measures.
How can I receive a discount for your custom writing service?
If you think you are eligible for a discount - you need to contact one of our customer care agents in any way convenient for you - email, live chat or phone. The coupon code will be given to you based on the amount of orders you have placed at EvolutionWriters.com. There are two types of discounts: one-time and life-time.
You will be provided with a 5% discount after your 1st order; 10% discount after your 10th order and 15% discount after your 25th order.
Why is the price so low/high?
When you appeal to EvolutionWriters.com for help, you are sure to receive professional assistance in writing your paper. The average pricing for such quality is usually higher on the web, but our customers' interests are of prime importance for us and we understand that usually students don't have a large budget for ordering academic assignments.
At EvolutionWriters.com you can enjoy a personal approach in every aspect by our support team and, of course, a premium quality writing paper service with everything written per your instructions, properly formatted, cited, referenced and 100% original.
Please be careful with web custom writing services, offering you a custom paper for less than $7 per page. These websites are definitely a fraud, as it is impossible to produce a quality paper for this money. Even if you get a good paper, it can eventually end up in some online essay database and thus will be regarded as plagiarized by your tutors.
Should I pay in advance, or I can pay later?
All payments are made in advance. The writer will not start working if the transaction has not been completed. This is a guarantee that our writers' work is also secured.
Is there a money back guarantee?
Surely, we do have it. This feature gives you complete assurance that if anything goes wrong - you can easily receive a 100% refund. However, the chance that something will go wrong is next to impossibleFor details feel free to visit our Money Back Guarantee page.
What writer will work on my essay?
We are a professional custom essay writing service, and in order to provide top-quality assistance in writing custom essays we have hired professional writers mainly from the US, UK, Canada and Australia.
We have authors, specialized in different fields of science. They are able to perform tasks of any difficulty and format papers in accordance with the standard requirements or specifications our clients provide us with.
After writers complete assignments, they are checked by our board of editors, who can spot any inconsistency and thus deliver the product of the best quality to you.
Is there a possibility that my essay will be pre-written?
No! There is no chance that your essay will be pre-written. We have very strict rules and policies considering this matter and we make sure that not even one essay will be delivered pre-written. All papers are written from scratch, as this is exactly what you are paying for.
How will my paper be formatted?
All our papers are formatted according to your instructions. This is our main priority. However, if the format doesn't matter to you or you forget to mention it in the order form - the paper will be written in 12pt font, Arial/Times New Roman, double spaced, 1 inch margins on all sides. According to our standard, 1 page consists of approximately 275 words.
What if I need the writer to use specific materials when working on my order
After you fill in the order form and pay for the order, you will receive access to your personal control panel. This is basically your environment of communication with the writer as well as the customer care agents. The control panel has a lot of convenient features, as well as the "File upload" option. We also provide a fax number to all our customers for them to be able to send the additional materials via fax.
How do you deliver the completed papers?
As soon as the writer completes writing your custom paper and editors check it, you will be notified via email and/or phone. Then all you have to do is log in to your account and find the completed paper in the "Files" section. The paper will be in a demo format for you to preview only. If it satisfies you - you can press the "Approve" button and receive MS Word version.
If I ask you for help, will it be regarded as cheating?
Everything depends on the way you are going to use the paper you receive from us. In case you take it and pass as your own, it is cheating, as well as violation of our company's policies. If you use it properly, as a model for your own paper, i.e. to see the way in which it should be structured and organized, to look through the sources that will be effective for your own writing, the sample formatting etc, - it is professional and diligent. Thus, you shouldn't be afraid of the cheating accusations if you follow the latter pattern. Go ahead and benefit from cooperation with our writing services without cheating!
What "Preferred Writer" option stands for?
We want you to get maximum from your experience with us, which is why we have developed three options for choosing a writer for your order. You can choose either an option "Any writer", which means that one of our professional writers will work on your order. Besides, you can choose "TOP writer" option, which will mean that one of our best and most experienced writers will write your paper.
The last option, "My previous writer", works if you have already cooperated with our company and particularly liked the work of one of our authors and want to give another order to him/her. In this case, you will have to provide us with the ID of your preferred writer, or specify the number of the case that he/she completed. You must also understand that if your order is urgent (8 or 24 hours deadline), we will assign another specialist for your order.
If you choose "TOP writer" option the basic price of your order (defined by the deadline, number of pages, academic level and type of writing) will increase by the rate stated in the Pricing section of this website.
What does your "TOP priority customer service" mean?
In case you want to make our cooperation the most convenient for you, you should choose this option. In this case all your messages and questions will be processed and answered first and foremost. Moreover, you will receive SMS notifications when a writer starts working on your order and when your paper is ready. All that is required from you is to provide valid telephone number and wait until your perfect paper is ready.
Where is my writer from?
Currently, we have writers from various English-speaking countries, but mainly from the US. Some customers are very keen on picking a native-speaker for their assignments and that is no problem for us. In any case, each writer has a profound knowledge of the English language, formatting standards and other peculiarities of the given kind of work.
Will I be able to keep in touch with the writer, assigned to my paper?
Yes, you will be able to communicate with your writer by writing messages in the control panel of your account. Our support works on the round-the-clock basis, which guarantees that your message will be answered almost in no time.
When will you complete my essay?
We have a variance of delivery options. Please, feel free to visit our pricing page and check them out. All custom written papers will be delivered before the deadline. We would also suggest that you order a custom paper with a deadline set at least a couple of days before you have to pass it to your professor. In this case you will have some extra time to check the paper and make all the necessary amendments.
If I forget my password to the control panel, what should I do?
In case you forget your personal password to access the control panel, we have provided a "Reset password" option. So, in any case you can use this feature and get your password reset using only your email. Just be sure not to forget your email.
What if the writer doesn't complete my work before the deadline? What should I do?
If the deadline wasn't met, you should contact the customer care agent and explain the situation to him. We will examine the case and find out what the problem with your paper was. The reasons for the deadline missed can be different. It can be because of the writer, who wasn't able to write the paper within the deadline, or because you weren't able to provide the necessary clarification. In any case we need to agree upon the new deadline of the order. If the paper is late because of the writer - the price for the paper will be recalculated and a partial refund will be issued to you.
What if I'm not satisfied with my essay?
If you are dissatisfied with the paper you received - you are free to ask for three free revisions of your order. However, mind that we can make revisions only if their instructions don't contradict the initial ones in the order form. For more information on revisions please consult our Revision Policy.
How to send the order for revision?
A few simple steps are required in this situation:
- Click "Send for revision" button
- Provide the revision instructions
- Set the time for revision
After you do this, the writer will start working on the changes required by you.
Is there a possibility that plagiarism will be found in the completed order?
All of our papers are 100% original. We have developed our own plagiarism-checker that easily detects any kind of plagiarism.
The problem with the majority of plagiarism detection systems is that after you check your paper for the first time, it is automatically saved in the system`s database and later, when you or your professor checks the same work, it is detected as 100% plagiarized. Our plagiarism detection system allows detecting plagiarism and keeping originality of papers even if it has been checked before. We simply do not report to any University network.
Therefore, we can assure you that your paper will be absolutely original. We have already checked hundreds of papers and among those we had no plagiarism cases so far.
Please note that if you order editing, proofreading or rewriting services at EvolutionWriters.com, it is your responsibility to upload a plagiarism-free paper, which you have written yourself.
Is there a possibility for me to get plagiarism report on my paper?
Yes! By choosing our plagiarism report feature you will receive a detailed report from one of the most reliable plagiarism detection systems - PlagiarismDetect.com.
If I need an Abstract page for my paper, how can I get it?
In order to do it, you just have to choose an option "Add an Abstract page to my paper". In this case you can be sure that your work will contain this page, written in a professional manner.